We’re Hiring – Receptionist

Law Firm Receptionist

How to Apply

  • To apply, email your resumé along with a cover letter in PDF format to info@vaccalaw.com.
  • The subject line of the email should be:
    • your last name (all caps), dash, and one word that you would use to describe yourself (lowercase) [For example: SMITH-compassionate.]

Your cover letter should include the following information:

  • Why are you the team member we are looking for?
  • What are your 3-year personal and professional goals?
  • What are your top 3 strengths and top 3 areas for improvement?
  • A link to your LinkedIn page.
  • Your salary requirements.

Job Description

If you are looking for a fast-paced, positive team environment with opportunities for professional growth, then look no further. Our boutique Family Law firm has an immediate full-time opportunity for a superstar Receptionist…a team player who has excellent administrative and communication skills who wants to be our Ambassador of First Impressions.

We need someone who is interested in being with us as we grow and is willing to wear multiple hats until the workload supports hiring additional team members.  This is an excellent opportunity for someone who wants to make a difference in our clients’ lives.

Currently, we need someone who can help us take control of the front-end client experience by being the first point of contact with the firm, providing general administrative support, and helping us communicate effectively with our clients and potential new clients. Ideally, you will have experience as a Receptionist in a law firm or some other customer-facing experience.  We are also looking for someone with sales experience who understands what it takes to provide our clients with high-quality legal services and that our client’s good experience with our law firm is our most important asset.  The most important quality you can possess is a great attitude and willingness to roll up your sleeves and help wherever it’s needed.

Qualifications

If the following describes you, then you may be the candidate we are looking for:

  • You believe it’s important to greet all potential and existing clients with a warm, friendly welcome.
  • You have customer service experience.
  • You answer the phone with a smile.
  • You have excellent written and verbal communication skills.
  • You are comfortable speaking with clients and Potential New Clients (PNC) in stressful and emotional situations.
  • You are well-organized and able to handle multiple projects at once.
  • You understand the importance of delivering a stellar client experience.
  • You work well in a team environment while being self-directed and self-motivated.
  • You are optimistic, empathetic, collaborative, and operate with the utmost integrity.
  • You excel at helping the legal team set realistic expectations for our clients and managing those expectations as the case progresses.

Basic Responsibilities

  • Answer the telephone and screen potential new clients.
  • Assist Attorneys and Client Relations Director with scheduling.
  • Help manage Firm and Attorney Calendars.
  • Keep firm records, both physical and digital, organized, and accessible to staff.
  • Perform basic administrative tasks – draft documents, copy, scan, file, open and sort mail.
  • Assist Office Manager in assessing firm supply stock.

Non-Negotiable Items

  • You must be available to work and be in the office at least three days per week, 8:30 a.m. to 5:00 p.m.
  • You must have strong administrative skills and be detail-oriented.
  • You must be comfortable working with various computer programs, databases, and systems.
  • You must be reliable, trustworthy and able to maintain strict confidentiality.
  • You don’t think making coffee or getting our guests a beverage is beneath you.
  • You must be a positive, high-energy team player who is results-oriented.
  • You can show proof of being fully vaccinated against Covid-19.

About Vacca Family Law Group

At Vacca Family Law Group, we strive to help our clients separate and divorce in the most respectful and non-adversarial way possible through negotiation, collaboration, or mediation.

Divorce is a complex, difficult and unique matter to every couple who experiences it. When children are involved, the issues to resolve become even more complex. Regardless of the couple’s net worth and the ages of their children, we understand that they have complicated affairs that involve complex emotions as well as asset, valuation, and support issues. Divorcing couples deserve to have control over the outcome of their divorces as well as discretion and privacy. For this reason, we also provide sophisticated and non-adversarial assistance to clients who are negotiating prenuptial agreements and postnuptial agreements.